Customer Reviews: Escondido California

GST offers the best customer service out of any turf supplier out there at the moment. They are so easily accessible via phone and they always respond to my order quickly through email. I can usually expect my orders to get processed within an hour of sending them. I also like how the quality of the turf has remained consistent throughout the years, despite you guys introducing so many new products. Big vouch from me, hoping that things keep going as well as they currently are!

Some companies are just better than others as I found out with Global Syn Turf.  I have been researching and asking for referrals from friends to find the best artficial turf company.  As the old saying goes referrals are the most reliable offerings you can have.  Any way, I got a referral from a friend of a friend who swore the company named Global Syn Turf was the best.  They swore their artificial turf was the most real looking and had the best service and reputation in the business.  As it turns out they are the artificial turf manufacturer and one of the largest artificial turf distributors in the country.  I received my samples and they were so amazing with so many looks and styles, over 50 skus to be exact.  They referred me to three different artificial turf dealers in my area who gave me quotes to install my artificial turf.  My new artificial grass yard looks amazing, thanks Global Syn Turf.

The title says it all, GST is by far the most reliable turf supplier. When you're an installer, sometimes it can get very busy. Especially in instances where I have 3+ jobs at the same time, it can be tough to get all the turf on time. Some suppliers run out of stock at the worst times, when I need it the most. GST is amazing because they ALWAYS have stock of every item. It really makes the other suppliers look bad who use the excuse of "we carry too many products to keep them in stock all the time". Not only does GST carry more selection than them, they always have them in stock!!

Anytime I have a job that requires turf, GST is my go to option. We are located super close by and so we are able to pick up our orders without paying for shipping. Saves a lot of time and hassle. We stop by at least 3 times a day and sometimes even more on busier days. As for the turf itself, the quality is top notch and it doesn't really get any better. The most important thing for me is how convenient the location is.

I really needed someone to install some artificial turf in my front yard because the grass is dead or dying.  I got a referral from a neighbor of mine that had artificial turf installed in their yard and I really like how it looked.  They gave me the phone number to Global Syn Turf and I spoke with a person their that was very helpful.  They referred me to a Sales Rep who was super informative and helpful.  He told me all the things I should look for in interviewing contractors to do my work.  Global Syn Turf referred me to their artificial turf distributors in my area that sell and install their turf.  I had all three come out and give me a bid to install the turf.  I used the information the Sales Rep from Global Syn Turf told me on what to look for and what to ask when interviewing contractors.  I ended up hiring the contractor that I felt would do the best job and I could work with.  They installed the S Blade 90 and it looks great.  I want to thank the installer and the Global Syn Turf Sales Rep that was so helpful in this process.

Highly recommend GST for any installers or landscapers that are looking for a big supplier. They have the biggest selection out of literally any other supplier when it comes to artificial grass and sand. I've been in the landscaping business for a few years now and I can say that GST's turf is easy to install and looks good after the job is done. They have so many SKUs to choose from and customers LOVE it when they have an endless selection. 

I was perusing the internet and found some artificial ivy.  I did some more research and found a company called Global Syn Turf.  I found a section on artificial ivy and could not believe how realistic this stuff looked.  They had 6 different skus of artificial ivy.  Four of them were more for residential and 2 of them were more heavy duty for commercial use.  The artificial ivy is a great impact for different spaces residentially or commercially.  The ivy is dense, luxuries while being environmentally friendly.   The biggest effect of artificial ivy is the privacy feature.  You can hang it on different surfaces to protect and allow privacy from others from looking in.  It is also a great decorative item for a wall, deck or patio.  Right now living walls are very popular and the artificial ivy gives you a sense of a living wall.  The installation of artificial ivy is easy on chain link fences, rot iron fences, wood walls or fences and concrete, cinder block or stucco.  Global Syn Turf has Holly Hedge, Dutch Dark Hedge, Dutch Hedge, Willow Hedge, Hawthorn Dark Hedge and Hawthorn Hedge.  My favorite by far is Hawthorn Hedge.  I really like the color of this ivy.  I ended up installing about 550 square feet of it on a chain link fence in my backyard.  I would send pictures if I could, but I wanted to thank Global Syn Turf for making such a wonderful product.

Well if you don't know by now, I am a Do It Yourself kind of guy.  I am very handy with tools and know my way around on how to fix things, make things, assemble things and how to install things.  I have been waning artificial turf for a long time and I have been doing a lot of research on how to install it myself.  After much research and watching so many videos online I found Global Syn Turf online.  I called and spoke with a representative from their company named Clint.  He claimed he had been in the business for over 20 years and has had years of experience.  I told him I was interested in installing Global Syn Turf's grass in my backyard.  He told me to send him a drawing and measurements so he could look to see how much turf I would need and how to lay it out and seam it.  He called me back and gave me exact instructions on how much turf I needed, how much accessories I would need, the most economical way to lay the turf, what direction to lay the turf and where the seams would be.  This information was so valuable and saved me hundreds of dollars.  He even has me some tips on the tear out, base work, seaming, nailing, sanding, etc.  Clint was a true professional and you could tell he really knew what he was talking about.  I really want to thank Global Syn Turf, Clint's professional advice and their turf distributor who sold me the artificial turf in Southern California.  

We all know that GST has good turf products, but what people don't mention is that they have a strong sales rep team. They have so much experience with anything turf related that I can always ask them for help or info when I need it. As an installer, this sort of communication is the most important thing to have. Turf suppliers are literally at every corner nowadays, so options are plentiful, but to find a dedicated team with solid communication is another story. I highly recommend you get in contact with one of their reps and they'll make the entire process a lot easier.

My neighbors have artificial turf and two dogs and the smell is bad.  Every time I go in their backyard it smells.  I asked them what they do to maintain the turf and why it smells that way.  I personally really want artificial turf but I don't want the smell on account I have three dogs.  I did extensive research and found Global Syn Turf and their very professional team of employees and Sales Reps.  When I called Global Syn Turf I spoke with Amber.  She transferred me over to a Sales Rep named Dave.  Dave really helped me understand artificial turf and how it relates to pets and the smell.  Dave told me that the drainage in the back of the turf was the most important part.  The Pet Turf Global syn Turf sells has three times as many holes in the back for drainage than normal artificial turf.  Secondly, he said the base work needed to be deep enough to allow proper drainage below the artificial turf.  Next is the maintenance, he said that artificial grass is touted as no or low maintenance, but when you have dogs you need to have artificial turf.  You need to rinse the turf off frequently when you have pets on the turf.  You also need to use a Pet Deodorizer that has enzymes to disinfect the artificial turf.  Don't dilute the mixture, apply it direct and thick.  Let the Pet Deodorizer soak in the turf for a couple of hours.  Then come back and rinse it very very well.  Once you smell you will know that you cleaned your turf very good.  I want to thank Global Syn Turf and Dave for coaching me on this process.

I want to thank Global Syn Turf for having so many varieties of artificial turf.  As it turns out Global Syn Turf is the manufacturer of the artificial turf and ivy.  The sent me 35 varieties of artificial turf and 6 varieties of ivy at no cost.  They referred me to their artificial turf distributor in San Diego who gave me a free bid for installation.  We loved the variety of artificial turf so much.  We really like the Super Natural Series and the S Blade series.  They also have turf for putting greens, athletic training, pets, sports fields, etc.  They have a turf for almost every need.  We ended up going with he Super Natural 60 which we thought looked the most natural.  They also pointed us to their website where we could find the specifications sheets, testing, installation calculators, etc.  Steve the sale rep for the turf distributor in the san Diego was amazing and friendly.  Now that we have turf installed for 2 weeks now we are so happy.  Thank you Steve and Global Syn Turf for all you do.

I recently had artificial turf installed in my backyard from a Global Syn Turf Distributor in San Clemente, CA .  I did a lot of research before I choose a company to go with.  When I was reviewing the website for Global Syn Turf I had all the information right there.  They have specification sheets right there for your review for over 35 different skus of turf.  Right next to the specification sheets they have all the testing right the for your review.  They have a Flammability Test, Lead Test, Certificate of Analysis, Water permeability Test, CAD Detail Drawing, Total and Face Weight Test, Tuft Bind Test, Grab Test, a copy of the 15 year Product Warranty, MSDS Sheet, an installation guide and a maintenance guide.  I new when I saw this website I wasn't working with just any company.  I finally called the company, spoke with Karina, and she passed me to a sales rep.  The Sales Rep told me they were a manufacturer and only sold turf, ivy and accessory through their large network of dealers nationwide.  They referred me to a very nice dealer and installer in Orange County named Robert.  Robert came over to my house on a Saturday and gave me a free estimate to install artificial turf in my back and side yard.  He quote was so fair and reasonable I gave him a deposit and he started the job 2 weeks later.  He and his crew of 3 guys showed up on time and installed my yard in three days.  These guys worked so hard I want to thank them and Global Syn Turf for their professionalism.

My team just learned how to do turf installations and now we offer it as part of our services. The reason we were interested in it in the first place was because one of the GST reps reached out to us and introduced the concept of turf installations. We've done a few jobs since with GST turf and the customers seem to be very happy with the final results. I'm very glad that we found GST turf and will definitely be back in the future.

I live in Los Angeles and believe it or not it gets hot here and the sun can be intense.  I new that artificial turf gets hot because I played sports on the stuff.  I now have two dogs and two kids and I wanted to get artificial turf for the backyard.  I did a lot of research online and found many different companies saying a lot of many different things especially when it came to heat and artificial turf.  I spoke with several companies and one that stood out was a manufacturer called Global Syn Turf.  First of all, they were the manufacturer of the artificial turf so felt like they new more than most of these turf companies I spoke with.  They told me about a turf they manufacturer called Cool Blue.  The Cool Blue turf has a hollow blade so the water and moisture can get trapped into the hollow blade thus making the artificial turf cooler.  They also have an infill called T-Cool that cools the artificial turf down 30-50 degrees.  They showed me a video they made on YouTube that showed the T-Cool infill cooling the artificial turf down 30 degrees.  The T-Cool infill absorbs the water and slowly releases the evaporation thus cooling the artificial turf down.  I now have Global Syn Turfs Cool Blue Olive turf and the T-Cool infill installed in my yard and me, my wife, my kids and my dogs love it.  Thanks...

I want to thank Global Syn Turf for helping me find the right installer to install my artificial turf.  Global Syn Turf does not install artificial turf so they had to refer me to one of their artificial turf dealers in my area.  Actually they referred me to three of their dealers in my area.  I had all three give me a bid for artificial turf.  All three were very professional and had a lot of expertise in their field.  I ended up going with the lowest price of the three.  Dave was our sales rep and was very informative and helpful throughout the process.  He even showed up on the day of the install to coach the installation team on  what we agreed on.  He explained all the things on the contract and what was expected.  The installation came out amazing and they cleaned up very very well.  My neighbors and friends are all jealous and envious.  I have already referred Dave our installer three different leads.  I want to thanks everyone for their help with this project.  

There are so many suppliers to choose from in the San Diego area that it makes it tough to choose the "best" one. However I went with GST because their Poway location is very conveniently located near my office. Whenever we need a turf for a job, it's a quick drive and we are able to walk in without worrying about shipping costs. When there is so much competition, small things like shipping cost add up and that's what made us choose GST as our primary supplier. Obviously the products and customer service are solid as well, just a well balanced company.

I think as a supplier, GST is a solid pick. If you're looking for turf and turf accessories, these guys should have more than enough good quality products to meet your needs. The reason why I'm not giving 5 stars is because I personally find the ivy to be pricey. I noticed in the sample I received that the quality of the ivy is almost like real ivy, which probably attributes to the high price tag. However, I would prefer cheaper quality ivy if it means a price reduction. It would be nice to see you guys offer both a cheaper quality option as well as your current high quality one.

I am a big sports fan and wanted artificial turf in my backyard.  I originally thought I wanted my NFL team logo in the artificial turf in my backyard but decided against it when Global Syn Turf told me how much it would cost.  Global Syn Turf is a great manufacturer of artificial turf and has the largest most diverse selection of artificial turf I have ever seen.  They have a turf that is 100% recyclable at the end of the useful life of the turf.  The artificial turf has a 15 year product warranty with a 25-30 year life expectancy.  It was seriously inciting to choose this turf because it was beautiful, lush and full.  However Global Syn Turf had so many different turfs to choose from it was hard to decide.  They have invented most of the yarn shapes and turf configurations that are on the market today.  They have a C Blade, Diamond Blade, Double S Blade, Double W Blade, Hollow Blade, M Blade, S Blade, Seven Stem Blade, Stem Blade, U Blade, V Shape Blade, W Shape Blade.  When you order their turf it comes in a Series:  Performance Series/Engineered Blades, Emerald Series, Spring Series, Olive Series, Sierra Series, S Blade Series, Putting Green Series, Pet Turf Series, Trainers Turf Series, Natural Series, Cashmere Series.  I have to say my favorite is the Natural Series.  The Natural Series had two of my favorite artificial turfs I have ever seen which is the Super Natural 60 and 80 and the All Natural  75.  The SuperNatural Series had 6 different colors and 4 different blades.  The All Natural 75 is so soft and Omni directional and looks amazing.  I ended up buying the Super Natural 80 turf from the artificial turf distributor here in Orange County.

One of the many reasons GST is my primary turf supplier is because of how friendly their team is. Their customer service is always just a call away and my orders get processed in real time. I can't stress how important it is to get my orders processed in a timely fashion, especially when you have multiple jobs a day. 

I want to thank Global Syn Turf for taking great care of me.  I called them and asked them for an estimate to installation turf in my backyard and they sent our their dealer for the Los Angeles area to help me.  The distributor brought me samples of turf and offered me a free estimate for artificial turf installation..I compared it to some of the other local estimate in the area and they were the cheapest.  I offers them a deposit and they did not take it and told me that a the end of the installation if I was happy with the work I could pay in full at that time.  I wan t to thank Global syn Turf for their fantastic service and turf.

My brother and I have been doing landscaping as of last year and we've been testing out different turf suppliers to see if we can find a go to in the long run. So far we've tried a few small ones and GST. The difference is quite noticeable, GST has a lot more locations and their processing speed is probably 10x faster at any given time. I haven't had any problems so far which is great and I hope it stays that way. So far, GST is looking like a strong long term candidate to be our permanent future supplier.

Global Syn Turf is a manufacturer of artificial turf and one of the countries largest distributors of artificial turf with 10 distribution centers nationwide.  I was googling artificial turf companies looking for a turf company that had turf in stock by me.  Most artificial turf companies were not the manufacturer but installers for manufacturers that wanted to install my turf.  I am glad I found Global Syn Turf because I wanted to know who the artificial turf company was and get a manufacturers warranty, not one from an installer.  Global Syn Turf does not sell artificial turf to the public or install artificial turf and that is why they referred me to 3 different turf dealers in my area and let me choose.  I received samples and install bids from all three companies.  All three companies were prominent well none companies in my area.  I didn't realize they carried artificial turf.  I choose the company that I felt I connected with the most and that I felt was going to do the best job.  They happened to have the price that was not the highest and not the lowest, but right in the middle and I was ok with that.  I want to thank Global Syn Turf for their professionalism and national network of dealers.

Whenever I need turf for a job, I can always rely on the GST team to provide the best in both quality and selection. They turfs and infills I need are always in stock and transaction process is super smooth. Very efficient order processing team as well. I'm located right next to the Santa Fe Springs warehouse, so I can always pick up rather than ship my turf which saves a lot in shipping in the long run as well. Got everything I'm looking for in a solid turf supplier!

I really have to thank Global Syn Turf first for the free samples.  Secondly for introducing us to their Orange County Distributor.  Frank and his team were absolutely fantastic.  They helped me re-design my backyard from the planters, to the new artificial turf and the putting green.  They created a video that showed me what my yard would look like when everything was changed and installed.  The video was so realistic and blew my mind.  It would let you change the type of turf and where the putting green was, etc.  Once I put my deposit down it took about 1 week before they got to my yard to start the installation.  Once they started the foreman walked the yard with me and told me exactly what was going to happen, how long it would take and what to expect.  He told me that if anything was going the way we discussed or if I had questions to stop him and his crew immediately to make sure they do it right and more importantly the way I wanted it.  Frank and his team were so professional, always on time and left my property in excellent condition.  They helped me design a putting green that looked like the 18th hole at our local country club.  Now when our club friends come over it is great to see the look on their face when they notice it is the same.  Thanks again to Global Syn Turf and their local dealer for all that you do.

Whether you love or hate GST, it's hard to overlook the fact that they have the BIGGEST selection of both turf and accessories. I've ordered hundreds of infill sands from them and the quality has remained consistent throughout every time. I like having a lot of different options to choose from because sometimes customers can be very picky and want a certain color, quality, blade height, etc. I never have issues finding the right turf for a customer because GST literally offers everything on the turf market.