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Questions & Answers

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Answer - Discussions
2020-09-18T21:13:34+00:00

Well, the most common edging finishes for artificial putting greens are artificial grass fringes. It depends on the area of your putting greens, you might want to design it with proper sized putting area with some regular artificial turf products around it as fringes, in such application, it can be a bit complicated for preparations and installations, I will suggest you to check out this YouTube channel for all the putting green installation details: https://www.youtube.com/channel/UCfhiMWU7Avyvd594wAqCt_g

If you still have any other questions, please fill out this online form to get connected with one of our experts to address any specific concerns for your project, thank you: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-18T18:29:03+00:00

All of our artificial grass products including putting green series have a standard sized sample of 12”x12”. You can call (877 796 8873) or email us ([email protected]) to find out the closest distributor/dealer near you so you can get free samples, please let us know if you have any other questions, thank you.

 
Answer - Discussions
2020-09-18T00:29:07+00:00

We got thousands of these artificial grass installation pictures in the database, unfortunately, I am not 100% sure which product is this on the picture, very possibly is our Riviera Monterey-50. I will suggest you to please fill out this online form so we will get you connected with a local distributor/dealer who will provide you with samples and answer any questions you might have. We definitely have this product available in Arizona, here is the link to the form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-17T22:41:40+00:00

Preparing the sub base for all the artificial grass is a very similar process regardless it is regular landscape artificial turf or putting greens such as Putt-60BiColor. In general, you will need to excavate about 4” of the ground soil, then install drain rock, compact it then decomposed granite, and compact it to provide perfectly smooth surface. You can find the installation guide at this link on our website: https://www.globalsynturf.com/installation-guides. If you would like to find out more installation tricks and techniques, you will find this YouTube channel is very helpful: https://www.youtube.com/channel/UCfhiMWU7Avyvd594wAqCt_g.

Please always feel free to contact us by phone (877 796 8873) or email ([email protected]) or fill out this online form: https://www.globalsynturf.com/free-quote, thank you.

 
2020-09-17T21:13:31+00:00

Not necessarily. Artificial grass can be heavy but it doesn’t mean it can not be used for wall decorations. They key is how to anchor and install it onto the wall. Depends on what kind of wall you have, the way of installing the turf on the walls can be a bit different: if you have wooden wall or wall with lumber studs, you can simply nailing the turf onto the studs with a 12” nailing schedule. If you have concrete or brick wall, the installation work will be bit more difficult as you will need to use anchors and fasten the turf onto the anchors. These are just general recommendations without knowing the details of your applications such as sizes and etc.. If you would call (877 796 8873) or email ([email protected]) us with details about your project, we will be able to help you out with more specific recommendations, thank you.

 
2020-09-16T21:38:28+00:00

There is only one light comes with the golf lighting set: a light bulb, metal housing and connection wires. Please see the details at this link: https://www.globalsynturf.com/products/putting-green-cup-light

Please let us know if you have any other questions by calling us at 877 796 7783, or emailing us at [email protected], thank you.

 
Answer - Discussions
2020-09-16T19:35:49+00:00

Well it is a tough question for us to answer. As we don’t know how often you water you current grass lawn and how long of the watering each time. I am not sure we can give you a solid answer on this, but here is my suggestion: please review your water bills during the dry time period that you were watering your lawn regularly and compare it with the rainy time period when you were not watering your lawns, the difference will be a rough estimate of how much will you be able to save by converting your real grass to artificial grass. You can always feel free to contact us via phone (877 796 8873) or email ([email protected]) if you have any further questions, thank you.

 
Answer - Discussions
2020-09-15T20:21:32+00:00

The best artificial turf on the market to be used for a bocce ball court is our Putt-60BiColor product, period, You are definitely considering the best options for your application. To best serve you with your specific questions so we won’t to make all your information public, please fill out this online form so one of our team experts will be reaching out to you asap to address all your specific questions and provide professional recommendations. Here is the link: https://www.globalsynturf.com/free-quote. You can also feel free to call (877 796 8873) or email us at [email protected], thank you.

 
Answer - Discussions
2020-09-15T20:16:33+00:00
You will need to spray the pet odor neutralizer at the areas with dog urine smells, not necessarily the entire lawn if you don’t have smell issues to waste. By that said, even though your entire artificial grass area is 600 sf., but you might only need a bottle of 32 oz with the garden hose attachment as when you are spraying down the smell area, water will dilute the concentrated neutralizer, and you should be able to use the bottle multiple times. Here is the link to the details of the pet odor neutralizer for you to review: https://www.globalsynturf.com/products/pet-odor-neutralizer. Please feel free to contact us if you have any further questions by phone (877 796 8873), email ([email protected]), or this online form: https://www.globalsynturf.com/free-quote, thank you.
 
Answer - Discussions
2020-09-15T17:55:23+00:00

All our artificial grass products are covered with a 15 year warranty, and different fiber profiles all will last a long time. Theoretically, the diamond shaped turf blades tends to be the longest lasting among all, this is simply the law of physics. If you can take a look at all our products’ descriptions on our product page, you will find the shape of the fibers for each product: https://www.globalsynturf.com/catalog/landscape-lawns

For any further questions or concerns, please feel free to contact us by phone (877 796 8873) or email ([email protected]) or simply fill out this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-15T00:37:33+00:00

There can be several reasons for the issues you stated. I will suggest you to please email to our claim department with some pictures of the problems along with your order receipt so that we can help you to either troubleshoot the issue or find other solutions regarding your concerns. Here is the email address: [email protected] 

Please feel free to let us know if you have any further questions by calling us (877 796 8873) or emailing us at [email protected], thank you.

 
Answer - Discussions
2020-09-14T22:38:16+00:00

We are not very familiar with the local requirements from Decatur, GA. However, our products are widely used in great state of Georgia and we haven’t had any restrictions. Our artificial grass has passed all the necessary testings from lead contents to flammability to drainage capacity, you can find all the testing data from our website, here is the link: https://www.globalsynturf.com/artificial-grass-specifications-specs

Once you are on the above page, click on any product name, you will see all testing titles showing on the right of the page. If you would like to get connected with one of our product experts, please feel free to call (877 796 8873) or email us ([email protected]) or simply fill out this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-14T22:24:25+00:00

It will depend on the length of edges of your artificial grass installation. If you have all the sides exposed that need to use bender boards to finish off and your area is a perfect 15’x16’, you will have 62’ of bender boards, and typically you will need a stake every 4-6’, so 10 to 12 pieces will be sufficient for your project. If your project is not what I have assumed, please let us know the details by calling us (877 796 8873) or emailing us ([email protected]), thank you.

 
Answer - Discussions
2020-09-14T18:42:40+00:00

Water or liquids are going through the drainage holes on the artificial grass directly onto whatever base your turf was installed on. If your application is a typical landscape lawn, you will expect liquids go through the drainage holes onto your sub base which normally required to be a few inches of drain rock and decomposed granites ideal for optimized draining capacities. If you have your turf installed on a hard surface and needs the turf to drain, I will recommend you to use drain tiles to create the spaces underneath your artificial grass for drainage purpose. However, such drainage tiles won’t be necessary if your applications require no drainage such as projects for indoors.  From time to time, you might not be able to use the drainage tiles for some outdoor turf installations on a solid surface, you will need to make sure that your surface have certain slope for water and liquids to dissipate sideways, in such case, the drainage holes on the turf won’t be functional as well as they were designed to be. Please let us know if you have any other questions by phone (877 796 8873), email ([email protected]) or fill out this online form:  https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-13T22:37:59+00:00

It will depend on what type of commercial project you have. The artificial grass installation techniques and materials might be a bit different between landscape and sport applications. Without knowing the specifics, it will be difficult to provide you with valid recommendations on installation materials. If your artificial grass commercial project is a landscape, the installation will be very similar as residential turf, and you can find details of guidelines at this link: https://www.globalsynturf.com/installation-guides. If your commercial project is about sport fields, please contact us by phone (877 796 8873) or email ([email protected]) or fill out this online form to get connected with one of our commercial project experts: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-12T19:20:05+00:00

All our artificial grass products provide excellent value combination of cost, quality and warranty. In my personal opinion, our products ranging from 60 to 70 oz might give you the best value for the money. The least expensive options will be our products with 50 oz face weight.You can fin out all the artificial grass product details at this link: https://www.globalsynturf.com/catalog/landscape-lawns

If you have any other questions, please feel free to contact us by phone (877 796 8873) or email ([email protected]) or fill out this online form to get connected with one of our experts: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-12T19:05:55+00:00

You will probably only need the turf glues when seaming two pieces of artificial grass together for most common installations. Our turf glue comes in with 3 different packages: 28 oz tube, 1 gallon and 5 gallon buckets. For seaming purpose, a tube of turf glue will be able to cover a seam up to 12’ long, and one gallon glue can cover up to 40’ long of seams. 

If you are installing the artificial grass on a solid surface such as concrete permanently, you will need the turf glue as well. A gallon of glue will cover an area of 40-50 square feet.

In either case, at the installation, you will put the glue onto the seaming tape or the solid surface instead of onto the turf. 

Please let us know if you have any other questions by phone (877 796 8873) or email ([email protected]) or fill out this online form: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-11T18:53:10+00:00
Our new re-engineered Cool Blue Hollow-Lime and Cool Blue Hollow-Olive now have a new blade design. Our old version of this series, the fibers are “hollow” but with a tiny opening so the hollow is not a complete circle, our engineering team has modified the new fibers with a fully enclosed “hollow” design, and also with extra and improved anti-UV ingredients in the new formulation. We have also modified the color with two options which are more natural and vibrant. So in general terms, we made this series much better! As a very unique offerings to the market, our newly re-designed Cool Blue Hollow-Olive and -Lime stands out way above competitions. If you would like to see samples or get connected with one of our nationwide distributors/dealers, please feel free to call us (877 796 8873), or email us ([email protected]) or fill out this online form: https://www.globalsynturf.com/free-quote. Thank you.
 
Answer - Discussions
2020-09-10T19:34:09+00:00

We introduced two newest artificial grass product series this year: 

1. Full Recycle Series

2. Re-engineered Cool Blue Olive and Cool Blue Lime series

You can find the details of the above products on our product page, here is the link: https://www.globalsynturf.com/catalog/landscape-lawns

If you would like to see the samples or find a local distributor/dealer, please call 877 796 8873 or email [email protected], or fill out this online form so we can get you what you need ASAP, thank you: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2020-09-10T19:29:14+00:00

No, artificial grass fibers won’t break in freezing weather conditions. Being plastic materials, turf fibers can be hardened when cold temperatures present, but it won’t be broken. We have a lot of products installed in cold weather states and Canada, have never received any feedbacks of fibers breaking off during cold winters. Please feel free to let know if you have any further questions by phone (877 796 8873) or email ([email protected]) or simply fill out this online form: https://www.globalsynturf.com/free-quote

 
 

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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