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Questions & Answers

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2021-01-04T22:45:42+00:00
Our artificial ivy products are manufactured with anti-UV ingredients which can last at least three years when being installed outdoors under the sun. And we have a limited warranty against UV protections for 3 years. Please let us know if you have any other questions, you can call us at 877 796 8873 or email us at [email protected], thank you.
 
2021-01-04T22:42:37+00:00

The base preparation for artificial putting greens is the same as regular artificial grass. So typically you will need to excavate about 4” of soil then put a bottom layer of 2-1/2” thick of drain rock and a top layer of decomposed granite at 1-1/2” thickness, both layers will be compacted at 90%. Please let us know if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

 
2021-01-03T21:28:21+00:00

You can literally play on the artificial greens immediately after the rain or even in the rain, that is one of the main advantages of having the artificial putting greens, it is always ready for play. Please let us know if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

 
2021-01-02T21:53:45+00:00

At the initial installation of your artificial grass, you need to make sure to get the blades up standing by having it under the sun beforehand and power broom it after applying infills. When such process was done properly, your turf blade should have no issues standing up with minimum sun. However, please keep in mind that excessive traffic and usage will still cause the mat down of the turf which is very common and how law of physics work, in such cases, you can always use push broom or power broom or power wash to brush up the fibers. Please feel free to let us know if you have any further questions, you can call us at 877 796 8873 or email us at [email protected], thank you.

 
2021-01-02T02:16:55+00:00

All you need is a sharp carpet knife or utility knife: when cutting the artificial grass aound the tree, it is important that you want to cut at least couple of times, first to do a rough cut leaving the turf bigger to overlap the tree, than do your final cut in a precise way. You will also need to make sure to score the cuts from the back of the turf. If you have any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
2020-12-31T21:01:03+00:00

We ship our artificial grass nationwide and all over the world including Canada. The best approach will be for you to please fill out this online form with your shipping address, and we can first to check if there is any local distributors nearby to provide products and services, here is the link for the form: https://www.globalsynturf.com/free-quote. Please feel free to call (877 796 8873) or email ([email protected]) us if you have any other questions, thank you!

 
2020-12-30T22:27:07+00:00

Most of our artificial grass products have monofilament yarns which are true for both the straight fibers and thatch. Please let us know if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

 
2020-12-30T21:21:00+00:00

I have a previous posting regarding this specific question, please visit this link for details: https://www.globalsynturf.com/between-the-aluminum-and-plastic-golf-cups-which-would-you-recommend, and always feel free to contact us if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

 
2020-12-30T00:44:00+00:00

I have a previous post for this question, please visit this link for the answers: https://www.globalsynturf.com/which-artificial-grass-series-has-the-best-cooling-technology 

Please always feel free to call (877 796 8873) or email us ([email protected]) if you have any other questions, thank you.

 
2020-12-30T00:31:34+00:00

Unfortunately we don’t sell power brooms at current moment. We might start carrying it in the future. However, if you like, you can fill out the online form with your address and contact information so we can refer you to a local distributor/dealer who offers power brooms for artificial grass, thank you: https://www.globalsynturf.com/free-quote

 
2020-12-28T20:32:49+00:00

Since your artificial turf size is only 15’x14’, I will assume there won’t be any seams for your application. If you don’t have any exposed edges, all you need for the turf installation is nails and infills. If you have exposed edges, you might want to use either Wonderedge or bender board to finish things off. Here are the link to the all our installation accessories including nails and edging products: https://www.globalsynturf.com/catalog/supplies. If you have any further questions, please call us at 877 796 8873 or email us at [email protected], thank you.

 
2020-12-28T20:27:34+00:00

One of the main tasks of artificial grass installation is to build a solid and smooth base which will be compacted to 90%. Once such sub base has been built, at the time of laying down your turf, you won’t crumble it with your knees or feet. Your concern can only happen if the base is too soft or not even, to learn more about how to build the sub base and install your artificial grass, please visit our installation link at: https://www.globalsynturf.com/installation-guides. Please always feel free to call us at 877 796 8873 or email us at [email protected] if you have any other questions, thank you.

 
2020-12-27T21:30:45+00:00

Our shockpad for artificial grass is made of PE (polyethylene) and POE (

Polyethylene based Polyolefin Elastomers) which are not toxic. The shockpad manufacturing is a foaming process so the product is very similar to any foam products we we living with in our daily life. Shockpads are typically laid underneath the turf with no exposures to human touch. Please feel free to call us (877 796 8873) or email us ([email protected]) if you have any other questions, thank you.
 
2020-12-27T03:22:04+00:00

I hope the paint on your artificial grass grass surface is water based, if so, you can try to use power washer to rinse the paint off. It is always recommend that you try to remove the paint as soon as it gets onto the turf, while it is still wet, water cleaning it should be much easier. You will need to be careful using chemicals on the turf trying to remove oil based paint as certain paint removers might be abrasive which can damage the turf fibers, read the instructions carefully or contact the paint remover company to make sure it won’t hurt the turf before using it. Please feel free to call us at 877 796 8873 or email us at [email protected] if you have any further questions, thank you.

 
2020-12-26T04:48:33+00:00

Please send your inquiry by filling out the following online form, and one of our distributors/dealers will be touch immediately, for large quantity artificial grass orders, most of your local distributors will offer free deliveries, thank you: https://www.globalsynturf.com/free-quote

 
2020-12-25T00:55:37+00:00

As far as the leaves on the artificial grass, it is the same as leaves on the real grass lawn. So most of the time, you will need either rake or blow the leaves off the artificial grass surface, unfortunately the wind won’t do the job. Please let us know if you have any other questions by posting here or call us at 877 796 8873 or email us at [email protected], thank you.

 
2020-12-23T23:30:13+00:00

Yes, technically artificial turf can be reused for the similar applications as your original installation. It would be obvious that the sizes have also to big enough to cover the new area, sometimes you might have to add additional infills once you reinstall the turf. For any further questions, please feel free to contact us by phone: 877 796 8873 or email us at [email protected], thank you.

 
2020-12-23T22:45:03+00:00

I am not very sure about your question, would you please provide some details regarding your project so we can better assist you? You can easily reach us by phone: 877 796 8873 or email: [email protected] or fill out this online form: https://www.globalsynturf.com/free-quote, thank you.

 
2020-12-22T22:52:19+00:00

The two main reasons to excavate soil and build sub base for artificial grass are: drainage and smooth surface for turf to be laid on. If your application won’t have concern of water being properly drained and your current surface is solid and smooth enough, you probably won’t need to alter the soil. However, I would like to know a bit more details about your project before providing any applicable suggestions, please email us with your project details at [email protected] or call us at 877 796 8873 or simply fill out this online form: https://www.globalsynturf.com/free-quote, thank you.

 
2020-12-22T22:27:31+00:00

Regardless the type and size of your artificial grass, the installation of turf to replace real grass lawns are the same. When it comes to the sub base preparation, we typically recommend to excavate 4” of soil, and build the turf sub base of 2-1/2” with drain rock at the bottom and 1-1/2” decomposed granite on top: both layers need to be wetted and compacted at 90%. You can find more details of installations on our website, here is the link: https://www.globalsynturf.com/installation-guides. If you have any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
 

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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