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How do you handle damages to turf during shipping?

| Nov 23, 2020 11:36 AM

How do you handle damages to turf during shipping?

1 Answer

We are using broadloom products special transportation companies to handle our artificial grass shipments in most of cases, and the damage rate by such specialty trucking companies are relatively low compared with regular LTL. If there is an damages occur during shipping, the shipping companies will be fully responsible, and we typically will advise our customers to refuse the shipment or mark the damage on the Bill of lading when receiving the shipment. Such documents will be presented to the shipping companies as evidence to file claims. In the main time, we normally will ship out the replacements ASAP to minimize further delays while working with shipping companies on the claim. Please let us know if you have any other questions by phone: 877 796 8873, or email: [email protected], thank you.

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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