Robert Arechiga
Warehouse Manager

I'm awesome.


We need to investigate further on your situation as it doesn’t sound right that the artificial turf change colors within a month. We have anti-UV agent in all turf blades which will last a very long time. We are very eager to find out what is going on with your turf and from which distributor you bought the turf, please contact us via by phone: 877 796 8873 or email: [email protected], and we will get our team on your case ASAP, thank you.

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Our artificial grass products are very consistent and not making differences during different seasons. So same turf products can be used in areas regardless rain or dry, cold or hot. For any further questions, please call us at 877 796 8873 or email us at [email protected], thank you.

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Not really. Actually our artificial Ivy products are very easy to install and ideal for DYI. All the boxes come with zip ties which to be used for installations and all the ivy panels are interconnected easily. Installation methods can vary depending on the surface, so if we know a bit more about what kind of surface you are planing to install the artificial ivy onto, we can provide better and more accurate recommendations. You can let us know the details by filling out this online form: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 or email us at [email protected], thank you.

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If you are only dealing with one or two rolls of artificial grass, any pick up truck will work: The pickup truck with lumber racks can handle up to 3 full rolls of turf, or a few partial rolls. For a normal pickup truck doesn’t have a lumber rack, you will have one end of the 15’ long turf roll sitting on the cab with the other end handing over the tailgate. You will definitely need a big truck when transporting more full rolls of turf (3-4 full rolls or more). For any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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Well, it will depend on how big of the area do you have available for the artificial grass. Our products come in as 15’ wide and can go up to 100’ long, so with one single roll of turf, you can have a dog run of 15’x100’ which in my opinion is pretty big and most houses might not have such a big area to be turfed. It will be a good idea that you can call us at 877 796 8873 or email us at [email protected] to discuss about your project with one of our experts, thank you.

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On average, for most of our artificial grass products, the drainage holes are in a pattern of 4” (horizontally) by 8” (vertically), such drainage hole designs provide excellent turf drainage capacity at a typical 45-70 inches per hour rate. If you have any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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The best time for order pickups are from 9:00 am. and 2:30 pm., during such hours, you will experience less waiting time. For any further questions, please always feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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Our artificial grass product warranties don’t cover damages during the shipping, however, all the shipping companies that we are working with to ship our products provide comprehensive warranties to cover damages and lost. so all our customers can have a great peace of mind that they will be covered for any issues during the shipment. If you have any further questions or concerns, please feel free to contact us by phone: 877 796 8873 or email us at [email protected], thank you.

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The yarns used for both U blade-80 and U blade-60 are identical, the main difference between these two turf products is the face weight, as the names indicate that one is 80 oz and one is 60 oz per square yard. Therefore, you will feel the U blade-80 is densier and fuller, and the U blade-80 has higher piles noticeably. Since more materials being used on U blade-80 turf, the cost is also a bit higher than U blade-60. Please feel free to contact us if you have any further questions by phone: 877 796 8873 or email: [email protected]. For distributors/dealers or for samples, please fill out this online form, thank you: https://www.globalsynturf.com/free-quote.

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Unfortunately at this moment we don’t make or sell any artificial flowers. The only two products we manufacture and distribute are artificial grass and ivy (hedges). If you need any help on artificial turf or ivy, please let us know by phone: 877 796 8873 or email us at [email protected]. Or to fill out this online form to locate a distributor/dealer near you, thank you: https://www.globalsynturf.com/free-quote

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