In early 2022, we had the Superscape Max turf installed in our back yard. We notice a small section around the edge of the grass keeps "pooling" a small pile of sand (we think it's coming up from underneath the turf), and the turf looks to be "sinking" a little in the area (the area is about 4 inches by 4 inches). Do you know what is causing this? And, do you have suggestions for what we should do to fix this?
Aug 30, 2022 7:33 AM
From what you are describing, I suspect the “shrinking” is due to some excessive heat which can be window or other object reflections or nearby heat sources like fence or pavements or objects being placed on the turf. Turf is like carpet which can be cut and patched, if you only have a 4”x4” area to be fixed and you still have any leftover turf from your original installation, you can cut the bad section out and patched with a new piece. To better assist you, we would like to see some pictures of your problem, you can email us at [email protected], thank you.