Customer Reviews: Worcester Massachusetts

5 stars based on 5 customer reviews

2021-08-13T01:55:34+00:00
Boston Massachusetts

 I want to thank Global Syn Turf for rushing and Order of the t-cool infill to my job site in Boston Massachusetts. I had ordered the turtle from them sometime ago and the lady finally called me up and said she wanted the job installed ASAP before she had a party the following weekend. She also changed her mind and said now she wants the t-cool in feel so I called Global Syn Turf and spoke with Carla over the phone. She was very kind and accommodating understanding my sense of urgency that the order needed to be placed today and put on a truck that afternoon. She rushed the order through and send it to the Jacksonville Florida Warehouse where they loaded it on a truck that day and a couple of days later the t-cool and Phil arrived. I ended up getting the job installed in time and the lady my customer was very very happy. She said the party went off with a great success and everyone loved the turf. She handed out my business card to several different people and one of them already called and wanted an estimate for their yard. It's very important to have a a manufacturer like Global Syn Turf in your corner to help you when you need to get quality product on time. There's nothing worse than not being able to have product to install when that is your livelihood. I want to thank Global Syn Turf and recommend them to anyone who would ever consider an artificial turf and Ivy and installation accessory company like them. I've been using them for years and my business would not be the same without them. 

11 likes

2020-09-12T22:02:24+00:00
Boston Massachusetts

I have been shopping artificial grass companies and quality artificial turf.  I made relentless telephone calls and did a lot of research online.  I narrowed my choice down to 3 companies based on a list of qualifications.  I was looking for a reputable company that had references and quality products.  At the end of the day my choice was Global Syn Turf for their Flo-Rite-Thru Pet Turf Technology.  The artificial turf is for my dog and I wanted the artificial turf to have superior drainage.  The Global Syn Turf Pet Turf has their patented Flo-Rite-Thru drainage at 121 inches per hour.  That is a lot of drainage and a lot more than all the other companies I researched.  It is imperative the pet urine drains down through the artificial turf and into the natural soils.  If the turf doesn't drain well you won't get this result.  The other thing I learned from Global Syn Turf is how to properly maintain artificial turf with pets.  Artificial Turf is labeled as low maintenance or no maintenance, however with Pets you need to provide frequent maintenance.  First and foremost you need to use water to rinse the artificial turf to help flush any and all dog urine through the turf down to the natural soil.  Secondly and equally important you need to use a enzyme based anti microbial anti bacterial Pet Deodorizer.  Don't dilute the deodorize but spray it directly on the turf, don't skimp, let it soak for a few hours and then rinse very very well.  If the odor smell still isn't gone then repeat the process.  None of this will hurt or discolor the grass in anyway.  I want to thank Global Syn Turf for their help to get turf.

3 likes

2020-04-22T01:04:47+00:00
Worcester Massachusetts

I've been using GST as my supplier for a few years now and the thing I appreciate the most about you guys is the amazing customer service. Your team is always ready on the phones and there are never any issues. Also love your pet and trainers series, they seem to be a big hit for my residential customers. Definitely looking forward to doing more business with you guys.

4 likes

2020-04-19T00:05:36+00:00
Worcester Massachusetts

We love our artificial turf by Global Syn Turf.  Their network of dealers and installers are the best.  A friend of mine recommended this company to me and I am recommending this company to you.  We decided to do a dog run synthetic grass project in our backyard and we used their Pet Turf.  The ordering and process was a breeze.  The prices are competitive and the staff was professional and considerate.

5 likes

2020-03-01T11:51:22+00:00
Boston Massachusetts

Finding a supplier on the east coast for my landscaping company is tough, but GST offers the solutions that match my criteria. In particular, I was looking for a company that had a decent variety to choose from, well stocked inventory, and good customer service. Whenever an issue arises, the order processing team is quick to help and the issue gets resolved the same day, which I am very grateful for since this could slow down operations for my company. Overall I think GST is a solid pick if you are looking for a good turf supplier.

5 likes