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Questions & Answers

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Answer - Discussions
2021-09-13T23:11:53+00:00

Our putting green products can handle heat up to 220 degree F heat without any issues. Being made of polypropylene, our putting green turf are very heat resistant and have relatively higher melting points than other polyethylene based putting greens. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-09-07T23:22:49+00:00
We will always recommend you to please fill out this online form so we can better assist you: https://www.globalsynturf.com/free-quote. Or simply give us a call during business hours at 877 796 8873 or email us to [email protected], thank you.
 
Answer - Discussions
2021-09-06T21:52:38+00:00

Sometimes installers will use nails in the putting green turf to stabilize the installation. However, the. Type of nails used has to be without heads (or pins) and once installed, people won’t notice them at all. Regular 40D or 60D will probably not work as the mail heads will be exposed. I hope your installer has used the correct nails that not visible on your green,  of course it will always be ideal to only have infills to hold the turf in place without using any nails. For any further questions, please feel free to contact us by phone: 877 796 8873 or email us at [email protected] or simply fill out this online form, thank you: https://www.globalsynturf.com/free-quote

 
Answer - Discussions
2021-09-03T00:51:41+00:00

I will always recommend our SuperNatural series: SuperNatural-80 preferably as it has higher faceweight: https://www.globalsynturf.com/products/super-natural-80.

However, we understand different people might have different preferences on colors and hand feels, we will suggest you fill out this online form, so we can connect you with a local distributor to provide you with samples and offer more suggestions: https://www.globalsynturf.com/free-quote. Or you can always call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-09-03T00:43:06+00:00

We are sorry about the issue, our IT department is looking into your concern which might be a technical glitch, we will get this resolved ASAP, thank you for letting us know and again we apologize for any inconveniences. Please feel free to reach us by phone: 877 796 8873 or email: [email protected] if you can’t use our online form tomorrow.

 
Answer - Discussions
2021-08-21T14:54:00+00:00

There is no specific requirements or recommendations for the blades height when using artificial turf for playground. It is more of personal preference. Given the activities and traffics, regardless the blade height, the turf will mat down sooner than other applications which is very normal. If you would like to see some samples or find a local distributor/dealer, please fill out this online form: https://www.globalsynturf.com/free-quote. Or give us a call at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-08-14T16:39:48+00:00

We would like to get you connected with one of our local distributors/dealers who will provide you more accurate prices on the Zeolite infills, please fill out this online form: https://www.globalsynturf.com/free-quote, or feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-08-06T20:30:55+00:00

The Tcool comes in as 50 lb per bag, and we suggest to use 1.5 to 2 lbs of infills per sq ft of artificial turf. Therefore, you will need 48-64 bags of TCool for your 1600 sf area. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-27T14:38:53+00:00

Generally speaking, you can combine the two different infills: Tcool and Zeofill at about even amount, some people do so once a while on their artificial grass installations. However, you need to be aware that when you combine the infills, we won’t be able to reach the max results of getting turf cooled or pet odor reductions, both Tcool and Zeofill will function but not near to their capacities, unfortunately I don’t have any effectiveness percentage numbers. In your case, I will always recommend to use Tcool as the infill and deal with the pet smells differently if it even become a problem for you. By using Tcool as your main infill, you can be sure that your turf won’t get hot during warm days, and you can always use our pet odor neutralizer to spray down the pet smells when needed: https://megagrass.com/products/pet-odor-neutralizer. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-25T14:16:25+00:00

Faceweight is one of the most important specs foe artificial turf. Measured as ounces per square yard, the higher the faceweight, the heavier of the grass and more of materials used. The term faceweight is from the carpet industry which have been widely used for many years. If you would like heavier and higher density turf, you will choose high faceweight. If you need further help on this topic, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-19T21:09:28+00:00

Not sure if you got the samples from us, as we don’t use numbers for our turf product samples. Please email us some pictures of the samples at [email protected] so we can provide further help, thank you.

 
Answer - Discussions
2021-07-13T22:20:52+00:00

Sod cutters are commonly used for natural grass, not on artificial grass. We don’t recommend to use sod cutters on our turf products. However, as you have mentioned that you want to use it to prepare the base in which case I assume you would like to use the cutter to remove existing real grass, if so, you can always rent one from a local rental store instead of buying. We don’t carry any sod cutters, if you have any further questions, please call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-13T18:28:30+00:00

The best approach is to fill out this online form, and our local team will be reaching out to you with availabilities ASAP: https://www.globalsynturf.com/free-quote. Or you can always feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-09T21:21:06+00:00

Absolutely, please fill out this online form and we will get you connected with local certified installers: https://www.globalsynturf.com/free-quote. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-08T19:59:33+00:00

If you have a small area, you can use a water sprayer and brush to clean the artificial grass, or use vacuum for general dust cleaning. If you are dealing with a rather big area, we would like to know a bit more about how you would like your turf to be cleaned before offering any specific solutions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-07-05T20:16:16+00:00

If you have a HOA (home owner association), you need to double check with their requirements. Most HOAs will need some documentations about the turf you use, however, California laws prevent HOAs to ban artificial grass, you can check out the details at this link: https://www.google.com/amp/s/www.hoalawblog.com/amp/governor_brown_signs_ab_349_pr/. In another word, it is perfectly legal to use artificial grass in state of California even though you might have to go through some procedures with your HOA. If you don’t have HOA, just to be sure you might want to check with the city’s landscaping requirements if any, otherwise you shouldn’t worry about using artificial grass. Please feel free to let us know if you have any other questions by phone: 877 796 8873 or email: [email protected], thank you.

 
Answer - Discussions
2021-07-01T19:37:02+00:00

It depends on the turf products: some turf come in as 15’x100’ and some 15’x75’. If you can please let us know the product name, we will be able to confirm the max roll sizes. Please call us at 877 79) 8873 or email us at [email protected], thank you.

 
2021-07-01T19:26:50+00:00

This is a great question: Olive-51 and Olive-92stemgrass are two totally different artificial grass products, only the names are similar, all specs are different which you can review at this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. To quickly summarize the main differences: Olive-51 has smaller diamond shaped fibers and Olive-92 has stem in the fiber which is also wider than Olive-51’s; the colors are also different which you should look at samples in person. To get samples or get connected with one of local distributors/dealers, please fill out this form: https://www.globalsynturf.com/free-quote, or give us a call at 877 796 8873 or email us at 877 796 8873, thank you.

 
Answer - Discussions
2021-07-01T01:06:38+00:00

It will depend on what kind of interior wall you have: most of houses have Sheetrock walls, to hang artificial grass on such sheetrock walls, you need need to find the studs and nailing the turf on, in such case all you need are nails and hammer. If you have masonry or brick walls, you will need to use anchors to secure the turf. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 
Answer - Discussions
2021-06-30T21:34:55+00:00

Yes, we maintain the largest artificial grass installers network in the country. The best way to connect quickly with a local turf installer, please fill out this online form: https://www.globalsynturf.com/free-quote. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

 

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Global Syn-Turf, Inc. is a leading manufacturer and wholesaler of high-quality artificial grass in the United States and Canada. The company offers an extensive selection of products for commercial and residential landscapes, playgrounds, sports athletic fields, municipalities, golf putting greens and pet areas. Global Syn-Turf, Inc. provides innovative, environmentally friendly synthetic turf systems which require little maintenance, no water, pesticides, or fertilizers through multiple company-owned distribution centers across the United States. The state-of-the-art artificial grass offers realism, drainage, performance, safety, and durability. Global Syn-Turf is the exclusive artificial grass partner of San Francisco 49ers.

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