Artificial Grass Installation

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What are the most critical factors to consider when selecting a professional installer for Global SynTurf products, and does Global SynTurf provide a guide or resources to help customers make an informed decision?

2024-03-11T23:50:25+00:00

While Global SynTurf doesn't offer installation services directly, we are committed to ensuring that our customers have all the information they need for a successful artificial turf installation. Here are the most critical factors to consider when selecting a professional installer, along with resources we provide to help you make an informed decision:

Experience and Specialization: Look for an installer with extensive experience specifically in artificial turf installations. Experience in landscaping is valuable, but the specific nuances of artificial turf require specialized knowledge and skills.

References and Portfolio: A reputable installer should be able to provide references from past clients as well as a portfolio of completed projects. This can give you insight into the quality of their work and their ability to handle projects similar to yours.

Licensing and Insurance: Ensure that your installer is licensed to perform this type of work in your area and carries the appropriate insurance. This protects you in case of any accidents or issues during the installation process.

Understanding of Local Regulations: Your installer should be familiar with any local codes or regulations related to artificial turf installation, including any requirements for water drainage or use of infill materials.

Warranty and Aftercare: Inquire about the warranty offered on the installation work and what it covers. It's also wise to discuss aftercare, maintenance recommendations, and any follow-up services offered.

To assist our customers in the selection process, Global SynTurf provides educational resources including installation guides, maintenance tips, and a checklist for hiring an installer. These resources are designed to empower you with knowledge about the installation process, what to expect, and how to ensure the longevity and performance of your artificial turf.

We strongly encourage taking advantage of these materials available on our website and contacting our customer service team if you have any specific questions or need further assistance in selecting an installer. Our goal is to ensure that you feel confident and informed at every step of your journey to a beautiful, durable artificial turf install.

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2024-01-27T16:47:02+00:00

Our turf products have excellent drainage capabilities which can handle a downpour of category 6 hurricane without a problem. It is also important to build your base properly in order to achieve the maximum of drainage capacity by following our installation guide. Many times, slopped ground will also help water to drain. Our experts can help with your turf design and installation, please feel free to call us at 877 796 8873 or email us at [email protected] if you need any further information, thank you!

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2023-04-01T04:30:26+00:00

Yes, our turf can be installed onto asphalt. However, it is not a good idea to lay tiles right over the turf, rather, we will suggest you to lay the tiles first, then cut turf into strips and fit in between tiles, you should use turf glues to affix the turf in place. For any further questions, please feel free to call us at 877 796 8873 or e-mail us at [email protected], thank you.

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After trimming off the manufactures edge... How much usable turf will there be?

2022-10-24T05:57:46+00:00

The exact width is 15’-2” without manufacturer’s flaps. In most applications, installers to cut off first couple of stitch lines especially for seaming purpose. Most our turf’s gauge is 3/8” (the distance between stitch lines), so even cutting off couple of stitch lines, you will lose just about 1” or so. For any further questions, please feel free to call us at 877 796 8873 or e-mail us at [email protected], thank you.

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Is the wire mesh to protect from critters digging up under the artificial lawn?

2022-09-27T03:00:42+00:00

The reason to install wire mesh under the turf is to prevent gophers or critters coming through. Wire mesh is always an option when it comes to turf installations, not all areas are having gopher or critters issues. For any further questions, please feel free to call us at 877 796 8873 or e-mail us at [email protected], thank you.

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I'm looking to cover a yard that is 40 x 20 and want to know if I can get 1 piece of turf to cover it

2022-07-30T05:28:22+00:00
All our turf products are 15’ wide, a full roll is either 75’ or 100’ long. There will have to be a seam for your area which is over 15’. For any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.
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Hello, I live in Poway close to garden road. Do you do installs here in town? If you don't, would you mind forwarding me to someone who does? If you're not able to make a specific recommendation, can you provide a contact list of contractors who purchase your turf in Poway? Thank you!

2022-07-26T01:03:43+00:00

Yes, we are nationwide turf company with the largest dealer/distributor networks in the country. To better assist you, please simply fill out this online form: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 or email us at [email protected], thank you.

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We have multiple dogs that will be using the turf as their main area to relieve themselves. Will the TCool infill drain as well as other infills?

2022-07-14T02:12:10+00:00

Yes, you can use TCool infills for pet area. The drainage capacity of Tcool is just as good as any other infills. Even though the infill won’t help to neutralize the pet smell, but people can always use our Pet Odor Neutralizer to get rid of smells. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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I have the W blade 60, and I am less than 1 pound per sq ft with infill. The infill will not settle on.

2022-07-08T00:27:11+00:00

There could be two reasons regarding your concern: we are not familiar with the particular infill you have used, however, the mesh of the infill might be a bit too big, we typically recommend to use #16 or #20 mesh infills. Secondly, for infill purpose, rake might not work well especially when the infill particles are big, a coarse push broom will work better, most of professional installers use power broom to get the job done. Please feel free to email us at [email protected] if you have any further questions, thank you.

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My backyard Turf has wrinkles in it, hollow areas with turf on top of it. The seems are very noticeable. the turf was laid on the rock not granite. Also when I asked about infilled he said this turf has thatch already in it so you don't need infill.

2022-05-04T10:33:33+00:00

It is difficult to tell without seeing the process and results of the installation. Turf installers might use different installation materials that available locally and alternate the process from our recommendations while still achieving the goals such as proper drainage. Infills are recommended for the purpose of helping to hold down the turf and minimize contractions and expansions. Your installer is correct that most of our turf are thick and fluffy enough to stand up well, though. Sometimes people skip using infills because of budget or for small areas. In any case, uneven surface seems more like an installation issue. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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