All our turf products are manufactured with top quality ingredients and gone through vigorous testings call “lisport” for wear and tear. Our superior product formulations ensure tens of thousands of usage cycles. If you have any specific questions regarding any of our product lines, please feel free to call us at 877 796 8873 or email us at [email protected] so we can better assist you, thank you.
Most of the time you won’t need to worry about turf maintenance and cleaning unless there is constant traffics/usage or things need to be removed such as leaves or pet waste. A leaf blower can be used to give your turf surface a general clean, and you will need to pick up the dog waste as you normally do on natural grass. If you have any specific questions, please call us at 877 796 8873 or email us at [email protected], thank you.
Our company is environmentally conscious and makes excellent products that cause no harm to environment. Our turf is PFAS or forever chemicals free, contains no heavy metal or harmful ingredients. You can find all testing results done by independent labs on this page: https://www.globalsynturf.com/artificial-grass-specifications-specs. Our products have been recommended by most industry professionals and we have never received any negative complaints in regards of environmental concerns. Most of local laws and regulations restrict harmful ingredients of products and our turf is not even remotely close to violate such laws or regulations. Typically, when it comes the time calling for environmental concerns, we will provide all necessary documents to demonstrate why our turf products are perfectly safe and legal and we are very happy to handle these requirements on a case by case base. For any further questions or if you are experiencing any specific requirements from your local authorities, please feel free to call us at 877 796 8883 or email us at [email protected], thank you.
Our artificial grass is permeable to discharge pets’ urine very efficiently, solid waste can be picked up the same way as you would on natural grass. To deal with pet odors, we recommend couple of options: use zeolite infill products which will neutralize smells or use our pet deodorizer spraying on the turf to eliminate odors. No routine maintenance really required, if you use zeolite infills, deodorant spray will become less necessary, in most cases, simply water down will sufficient. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you!
This is our Riviera Monterey series, we have three models RM-50, RM-65 and RM-84 to choose from. You can find more detailed information on our product page: https://www.globalsynturf.com/catalog/landscape-lawns. For any further questions, please feel free to call us at 877 796 8873 or e-mail us at [email protected], thank you.
The understand dripping system is a great idea: you can have the pipe buried under the turf base with water pointing up into the base rack: water will travel upwards then spread down to minimize chances of “channels” being created to harm the integrity of ground/base support of turf. Please feel free to email us at [email protected] if you have any further questions, thank you.
Yes, our turf can be installed on asphalt as long the surface is smooth without dents and holes. If the installation is temporary, double sided tapes can be used; if the installation is permanent, you will need to use turf glues. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.
Typically, we can categorize infills as two types:
1. Silica sand: either clear sand or coated sand. Coated sands include green color coated or Tcool coated. The moisture retaining and vaporizing characteristics for sands are not much different than any regular sands we use on a daily basis.
2. Zeolite infill: this is a natural mineral which have good moisture retaining capacity and neutralize the dog smells.
Given warm or hot temperature and air flow, all infills can dry well. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.
If you are not able to excavate the roadway and build a sub base for your turf, you can use drainage board underneath to create drainage capability. Our artificial grass products have excellent drainage capacities themselves, however, without proper sub base you will not be able to materialize the turf’s drainage. For normal installations, we recommend to excavate about 3”-4” and use drain rock and decomposed granite to build a solid yet porous base before installing turf over. Or a drainage board should be used. To find out more about the normal sub base, please visit our installation guide at: https://www.globalsynturf.com/installation-guides. For more information about using drainage boards and you have an account with us, please feel free to call us at 877 796 8873 or email us at [email protected] so we can connect you with your service representative. If you are not a customer yet, please fill out this online form and one of our experts will reach out to you to provide better assistance, thank you: https://www.globalsynturf.com/free-quote.
Yes, our Riviera Monterey-50 can be used for indoor sports, please be aware that the longevity of all artificial grass used for sports either indoors or outdoors will depend on the usage time, more specifically how many hours per day and how many days a week. Obviously the longer and more frequent the turf being played on, the shorter lifespan of the turf. For specific requests or questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.