The quality is top notch and the customer service is great. As a long term partner with them, there are bound to be instances with returned products. However, the customer service team at GST is dedicated and always ready to help. Our irrigation company has been partnered with them for well over 2 years now and we have no plans on changing vendors anytime soon! The turf quality amazing and the selection has only gotten better over the years. One thing that I really admire about this company is that you put the customer first no matter what and we appreciate that. It's been great doing business with you and I hope that doesn't change with the years to come.