Let me start by saying that I love dealing with the Global syn turf team. They are always friendly and helpful on the phone and I never have any issues with my orders. The grass is high quality, lovely colors and big selection. All is great there, but the issue for me is that since I'm in a state where I can't do will call pickups, I have to get the turf shipped every time. Unfortunately the shipping cost does add up since we do multiple projects a week. Puts us in a tough spot because we want good turf but would love to avoid the shipping charges!