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Robert Hau
Joined: September 9, 2020

I just love working with great companies that do way the say and stand behind their product.  I filled out an online inquiry at Global Syn Turf.com and I kid you not someone called me in less than 10 minutes.  The artificial turf distributor in New Mexico for Global Syn Turf called me and asked how he could help.  I told him I wanted to see artificial turf samples and get a quote to have my backyard installed with turf.  Literally the very next day he came by my house and was right on time.  He brought large 2' x 2' pieces of turf samples which he said show much better than small pieces.  We laid the artificial turf out in my backyard and we put them side by side in the sun.  He took me through every methodical process to decide which piece I like best.  He made me stand 15' back and look at all the turf.  Then he made me walk around all the turf samples at least 15' away.  Then he made me come walk on all the pieces of turf to feel what the feel like under my feet.  Then he made me get down and feel all the turf and close my eyes so I really concentrated on the feel of the turf.  This process was amazing because I felt I really got to know the turf.  Then he wrote down on a piece of paper what the number one selling turf was and which turf was his personal favorite.  Then he made me start to remove the samples of turf I did not like and end up with only two samples left.  Once we got down to 2 samples each he told me to open the piece of paper where he wrote down the number one selling turf and his personal favorite.  I could not believe that the two pieces of turf I chose were the two he wrote down on the paper.  The number one seller is the SuperNatural 80 and his personal favorite was the All Natural 75.  I ended up going with the number 1 seller the SuperNatural 80.  I really enjoyed the process the professionalism and working with the New Mexico dealer.

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