Turf Customer Service

San Diego California
Keith Cazel

Global Syn Turf saved me again. Today I was looking to have some artificial turf delivered so my crew could install the turf today. I called the company and they told me they would research where the artificial turf delivery was. He called me back and inform me that their driver did not show up today and that the sales rep actually came into the warehouse and drove the truck to make the delivery. The turf ended up being delivered on time and my install crew got the job done on time but I am here to talk about the service that goes into a provider. There's not many companies and door sales reps that will drop what they're doing and come in and drive a big truck and and unload the turf and in fill in my driveway. Most companies would have just called and said look our driver didn't show up we will try to get this order there tomorrow. Global Center understands the importance in the sense of urgency that a homeowner or a contractor would have when they need their Turf. When someone promises you that something's going to be done on time then you count on that person to do exactly that. Global Syn Turf and our sales rep John are the absolute best their service level it supersedes any body I have worked with Indie Home Improvement Building Material industry. if anybody's interested in artificial turf or Ivy or installation accessories I recommend you called because nobody is better.
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Related Questions

Which turf's do you recommend for a customer on a budget?

We have several artificial grass products that priced to meet tight budget needs yet in excellent quality. It depends on where you will be ordering the turf from, inventories and availabilities might vary from regions to regions. So it will be the best for you to fill out this online form with your project descriptions and contact information so we can better assist you: https://www.globalsynturf.com/free-quote. For any further questions, you can always give us a call at 877 796 8873 or email us at [email protected], thank you.

Read Answer: Which turf's do you recommend for a customer on a budget?

How does it hold up in winter weather ?

Global Syn-Turf products are engineered for year-round performance, including harsh winter conditions. Our turf fibers are made from UV-stabilized polyethylene and polypropylene, which stay flexible in freezing temperatures and resist cracking or breaking.

Read Answer: How does it hold up in winter weather ?

Do you service Santa Fe New Mexico

Yes, we have distributors and dealers nationwide including Santa Fe, New Mexico. To better assist you, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

Read Answer: Do you service Santa Fe New Mexico

Do you all do residential yards?

Read Answer: Do you all do residential yards?

You guys have non toxic or friendly with kids, artificial grass?

Samuel, there is no reason to worry about the toxicity of artificial grass. All synthetic turf products by Global Syn-Turf are tested by independent laboratories on lead content. You can find certificates of analysis and Manufacturing Material Safety Datasheets here: 

Read Answer: You guys have non toxic or friendly with kids, artificial grass?

Our HOA prohibits artificial grass installation. What should I do?

This is a tough question, as we are very familiar with HOAs rules in state of California, but not necessarily all other HOAs throughout the the country. Most of HOAs are very strict with the front appearance of the houses in the community, and can be easy with backyards: so it will be a good idea for you to find out more detailed information and requirements from your HOA, and you can always feel free to send us those requirements at info!globalsynturf.com and we will be very happy to help you to provide necessary information and answer any questions from HOA. In cases that we have our service team in your area, we can even visit your HOA at their meetings to present our company and products.

Read Answer: Our HOA prohibits artificial grass installation. What should I do?

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