Kip

Our turf products are free of forever chemicals, lead and other harmful substances and safe for human and pets. Sensitive skins can be a very different subject as different people’s sensitive skin might be different on what they are sensitive to. Our turf products are made of polypropylene and polypropylene resins along with anti-UV and other additives which in general not known of being sensitive to human skins. For further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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It all depends on how much traffic on the turf. Most of front yard or areas might not have much foot traffic or activities in such case you might not need brushing at all. Some back yards or areas with a lot of foot traffic or activities might need some brushing when the turf start to flatten, there is no set rules on how often you need to brush your turf. We do recommend to brush your turf on a warm or hot day so the fibers will sprint upward easily. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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The reason to install wire mesh under the turf is to prevent gophers or critters coming through. Wire mesh is always an option when it comes to turf installations, not all areas are having gopher or critters issues. For any further questions, please feel free to call us at 877 796 8873 or e-mail us at [email protected], thank you.

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It is possible that infill sands to be either blown or washed away from time to time. Therefore we recommend to add more infills when it become low, there is no specific frequency requirements, it will be all depending on each individual case. For further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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The fibers of our artificial grass are not porous and the color is finished throughout so the black walnut won’t stain the turf. However, if you leave the walnuts for a long time period, they will make the turf surface messy which will require cleaning or rinsing. We will always recommend you to remove the walnuts on a regular basis to avoid long time messy build ups so you won’t have hard time to do the cleanings. Please call us at 877 796 8873 or email use at [email protected] for further questions, thank you.

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Not really, the color of a turf backing has nothing to do with glue quality or turf functionality, it is more of identifier than anything. Once turf is installed, the backing will be facing and touching the ground and not visible at all. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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If you have a small area, you can use a water sprayer and brush to clean the artificial grass, or use vacuum for general dust cleaning. If you are dealing with a rather big area, we would like to know a bit more about how you would like your turf to be cleaned before offering any specific solutions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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No, our artificial ivy products don’t have any specific technologies for cooling, but all ivy products have anti-UV ingredient to keep the products from sun damages. For any samples or a local distributor/dealer, please fill out this online form: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 or email us at [email protected], thank you.

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Under normal weather conditions and usage, our artificial grass products will definitely last 15 years if not longer. To find out the details about our 15 years limited warranty, please visit this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. To register your product warranty or for any other questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

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There is no difference, synthetic grass and artificial grass are referring to the same type of products. Please feel free to let us know if you have any other questions by phone: 877 796 8773 or email: [email protected], thank you.

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