Unfortunately, we are located a bit further away to will call orders so we have to pay shipping with each order. The things I like about GST are the quality and the warranty they offer. 15 years is a long time and it really shows that they stand behind their products. We had some bad experiences with another turf supplier and going through their claims department was a nightmare. Very grateful for the claims system you guys have in place. It's not often that something goes wrong, but when it does, I know you guys will take care of us no problem!
Hi, there, unfortunately our warranty is not transferable. If you have further questions regarding our warranty details, you can always visit this link and click on the artificial grass product, and click on the warranty: https://www.globalsynturf.com/artificial-grass-specifications-specs
Read Answer: Can I transfer my artificial grass product warranty?
Unfortunately our warranty won’t cover any disasters that destroy or damage the artificial grass. Our turf product warranty covers all manufacturing defects, to learn more, please visit our product specification page and click on any product and you will see the warranty page from the drop down menu in the window to the right of the product: https://www.globalsynturf.com/artificial-grass-specifications-specs. Please feel free to contact us if you have any other questions by phone: 877 796 8873, or email: [email protected], thank you.
Read Answer: What kind of natural disasters does your turf warranty cover?
We offer the best warranties for all our artificial grass products including putting greens in the industry. You can find the detailed warranty information for each of our product by visiting this link: https://www.globalsynturf.com/artificial-grass-specifications-specs. Once you are on this page, simply click on the product, and all information related will show up for you to review. Please feel free to contact us by phone: 877 796 8873 or email: [email protected] if you have any other questions, thank you.
Read Answer: Does the warranty apply to all turf products including putting greens?
Our artificial grass product warranties don’t cover damages during the shipping, however, all the shipping companies that we are working with to ship our products provide comprehensive warranties to cover damages and lost. so all our customers can have a great peace of mind that they will be covered for any issues during the shipment. If you have any further questions or concerns, please feel free to contact us by phone: 877 796 8873 or email us at [email protected], thank you.
Read Answer: Does your turf warranty cover any damages during shipping?
All our artificial grass and ivy products come with standard manufacturer limited warranty, for details of our warranty coverages, please visit this link: https://www.globalsynturf.com/artificial-grass-specifications-specs, you can click on the product, all specifications, independent lab testing results and warranties associated with that particular product will show up on a drop down window. For any further questions, please always feel free to call us at 877 796 8873 or email us at [email protected], thank you.
Read Answer: Does all your turf come with free warranty or is it an extra package?
Congratulations on your new artificial grass lawn!
Read Answer: How do I register my artificial grass warranty with your company?