I want to thank Global Syn Turf for rushing and Order of the t-cool infill to my job site in Boston Massachusetts. I had ordered the turtle from them sometime ago and the lady finally called me up and said she wanted the job installed ASAP before she had a party the following weekend. She also changed her mind and said now she wants the t-cool in feel so I called Global Syn Turf and spoke with Carla over the phone. She was very kind and accommodating understanding my sense of urgency that the order needed to be placed today and put on a truck that afternoon. She rushed the order through and send it to the Jacksonville Florida Warehouse where they loaded it on a truck that day and a couple of days later the t-cool and Phil arrived. I ended up getting the job installed in time and the lady my customer was very very happy. She said the party went off with a great success and everyone loved the turf. She handed out my business card to several different people and one of them already called and wanted an estimate for their yard. It's very important to have a a manufacturer like Global Syn Turf in your corner to help you when you need to get quality product on time. There's nothing worse than not being able to have product to install when that is your livelihood. I want to thank Global Syn Turf and recommend them to anyone who would ever consider an artificial turf and Ivy and installation accessory company like them. I've been using them for years and my business would not be the same without them.
It is difficult to tell without seeing the process and results of the installation. Turf installers might use different installation materials that available locally and alternate the process from our recommendations while still achieving the goals such as proper drainage. Infills are recommended for the purpose of helping to hold down the turf and minimize contractions and expansions. Your installer is correct that most of our turf are thick and fluffy enough to stand up well, though. Sometimes people skip using infills because of budget or for small areas. In any case, uneven surface seems more like an installation issue. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.
Read Answer: How do I know if my Turf was installed correctly in my backyard?
We don’t have used turf available nor we are in used turf business. However, we do have some discontinued product lines that priced very competitive might meet your needs, please fill out this online: https://www.globalsynturf.com/free-quote, or call us at 877 796 8873 so we can better assist you, thank you.
Read Answer: Used turf from one of your replacement sites?
I will recommend you to use the Pet Turf for your application, as it will not only handle the dog’s activities well, but also good for your patio area. If you would like to find a local distributor or dealer and see some samples of our artificial grass product, please feel free to fill out this online form: https://www.globalsynturf.com/free-quote. For any further questions or concerns, you can continue leaving questions in this forum or give us a call at 877 796 8873 or email us at [email protected], thank you.
Read Answer: Should I do pet turf or patio turf?
Yes, we have our turf independent tested and passes all nine levels for fire retardant. We have test sheets available from the office staff. Our turf is installed at former Angels manager Mike Scioscia house, and it had melted but turf helped stop the house from going up.
Read Answer: How does syn-turf resist or retard fire?
Yes, Pet Turf will be our top recommendation for your application! This artificial grass come in with special design fiber forming a "U" shape which is very durable and help the flow of dog's urine as well. Being an unique fiber design, this turf also looks natural as its "U" shaped blades reflect light differently than a flat surface. Most impartially, this Pet Turf has a great drainage system, it drains more than 12 feet of water per hour! Besides durability and drainage, we have made this product short and dense which not only make it easy on your dogs' feet, but also make extreme easy when it comes to clean it. We recommend to use our deodorizer to spray down the area whenever necessary, you can fined the details on the spray product by clinking on this link: https://www.globalsynturf.com/products/pet-odor-neutralizer
Read Answer: I have two little dogs, is your Pet Turf the best choice?
It will be very easy to replace the existing artificial grass with new, especially if your original turf installation was done correctly. The original sub base and the size of your turf will be the key factors for me to make a suggestion on if the replacement can be done by yourself. If your sub base is in great shape, and your area doesn't require seaming or you have confidence to handle the seaming part of the replacement, you then can try to do the replacement by yourself. The process will be as simply as following:
Read Answer: How do you replace old turf with new turf?