Questions & Answers

Artificial grass is the only best solutions for rooftops as the real grass won't grow. If people want to have lawn settings and landscape on a rooftop, the artificial grass is the only way to go! For the rooftop artificial grass installations, since you can't do excavations to create and build a sub base for an effective drain system, you will need to use drain boards instead for your base so the water will drain properly, therefore installation of artificial grass on a rooftop requires special expertise and need to be performed by professionals with good experiences and skillsets. 

I won't recommend people to DIY on rooftop turf installation as you would want to have a beautiful installation yet not damage your roof which can be a big disaster.

We have experts can answer any of your specific questions regarding the rooftop artificial grass installations, you can reach us via phone, email or simply fill out this online form:

https://www.globalsynturf.com/free-quote

It depends on if your installation to be permanent or temporary. 

If your installation is permanent for indoors, you can use nails to secure the perimeters of your artificial grass, then use turf glues. 

If your artificial grass over hardwood floor installation is permanent for outdoors, besides using nails along the edges and turf glues, you should also add infills on the turf surface.

if your turf installation over hardwood floor is temporary, I will suggest you to use heavy duty double sided carpet tapes or Velcro to hold the turf in place.

You can always reach us directly by phone or email if you have further questions regarding your application.

This is a good question, the answer is NO: the sands infills on the artificial grass won't get in the house. On average, we suggest to use 2 lbs of infills per square foot on artificial turf, once infills applied onto the artificial grass surface with proper brushing, the sands will find its way to the bottom of the artificial grass, you will not see them or feel them once infill is done. So when you are walking on the infilled artificial grass surface, you will not make contacts with the infill sands, and they will get in the house. 

In my own opinion, yes, all artificial turf needs to have proper infills and an installation with infills will perform better and last longer than any non-infill artificial grass surfaces in general. The infilled artificial grass surfaces provide the following benefits:

1. Hold the turf in place with extra weight to minimize the expansions and contractions of the grass surface due to the temperature change. In a long run, infills will help to prevent the failure of edges or joint seams as the turf won't move as much as temperature changes.

2. For putting green artificial grass surfaces, infills will help to increase the ball speed, the rule of thumb is the more of the infill, the faster the ball travels (stimpmeter).

3. Infilled grass will also help artificial grass to stand up better.

You might see some marketing promotions out of there saying some of the artificial grass requires no infills, do not fall to it. Such products will not be able to provide the benefits of above for you.

Yes, with a lot of consistent heavy traffic and use, the artificial grass will get flattened over time. Even though our turf are all engineered with the best resilience possible, but you simply can't overcome the law of physics. You can prevent such issues by adding more infills which will help the fibers standing up better and longer, or brushing/raking the turf periodically after use. However, most people will leave it alone as the integrity of the artificial grass is in tact and you might not want to spend much time to keep up with it, all the functions and benefits of artificial grass will not be compromised even though the fibers flattened during time....

Yes, all our artificial grass is covered with 15 year limited warranty and you can find the detailed warranty information on this link by clicking on each product:

https://www.globalsynturf.com/artificial-grass-specifications-specs

Yes, you are not going to damage the turf by simply walking on it during snowy winter days. Actually nothing different than your walking on the artificial turf surface during a regular summer day. Like any other surfaces such as your driveways, you will need to be careful when walking on a snow covered artificial turf surface or any other surface as it can get slippery.

If you are allergic to airborne grass pollens, artificial grass will be your solution! Our artificial grass is not known of having any allergic concerns or at least we have not had any complains regarding artificial grass causing allergic problems for people or pet. The simply way of explaining this is that as long as you are not allergic to plastic, you wouldn't be allergic to artificial grass. Please feel free to reach out to us if you have further concerns by phone or email regarding this topic.

Yes, we can provide you the samples you requested, please give us a call at 1 877 796 8873 or fill out this online form so we can get back to you ASAP: 

https://www.globalsynturf.com/free-quote

Your artificial grass will be super easy to clean. Anything goes on it, you can simply wipe it off or rinse them off, very easy! Depends on how big of your artificial lawn and how big of the spilled area, of your spilled area is small, all you need to do is to spray some detergent and use a paper towel to wipe it off. If the spilled area is big, you can use your garden hose to simply rinse it off, if you want to clean it better, you should use some detergent to do so. You can do the same practice to clean your artificial lawns in general.